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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dianne Parker

Dianne Parker

June 29, 2026

5  out of  5
rating by Dianne Parker
"I am a VERY senior, senior citizen. Widowed. Live alone. Know zilch about insurance terminology but was very frustrated with current policies. Fed up but afraid to switch? I walked into State Farm office, confessed i was clueless as to how to even ASK about insurance. I was ushered into Jay Noble's office and he explained, patiently, in layman's terms. I came away, informed, a bit more knowledgeable, and WAY less indebted than to previous insurance bundle. I'm a fan! Professional, courteous service."
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susan orban

June 23, 2026

5  out of  5
rating by susan orban
"Ms Lori and her whole Team are absolutely amazing. They genuinely care about providing the best customer service and product to fit your needs. Jay was very helpful with providing different quotes and helping me transition from my previous Insurance Company. I highly recommend them."
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Larissa Owens

June 22, 2026

5  out of  5
rating by Larissa Owens
"My overall experiences with this agency has been exceptional. Lori Johnson and her team consistently deliver outstanding customer service. Special recognition to Ashlyn for her 5-star service. She truly goes above and beyond.😊"
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Shelby Rogers

June 11, 2026

5  out of  5
rating by Shelby Rogers
"I just had a hour long call with State Farm, Jordan freeman at Lori Johnson’s office is the best insurance agent I have had the pleasure of speaking with. I know NOTHING about insurance and he took me through every single part of my auto and home policy and explained everything to me! And I got my premium lowered with hopefully more saving later ! Thank you Jordan for helping me with all my uneducated questions !"
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Stephanie Pope

June 1, 2026

5  out of  5
rating by Stephanie Pope
"Great experience all around"
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Ashley Powell

May 15, 2026

5  out of  5
rating by Ashley Powell
"Excellent customer service, friendly staff, and very helpful throughout the entire process. They made insurance easy and stress-free. Highly recommend State Farm!"
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Washed Athletes

April 30, 2026

5  out of  5
rating by Washed Athletes
"They were phenomenal in quoting my business and giving me guidance on what I need to protect my company. Thankful for Lori and her team!"
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Dakota Isbell

April 16, 2026

1  out of  5
rating by Dakota Isbell
"Had vehicle insurance it was good till rates went up oh well still okay, I get business insurance for $116 a month and was told I can pay as needed and can cancel whenever with no penalties and thought okay I can do that next month billed $176 I called and was told oh we gave you the wrong price next month same thing, got no jobs so I canceled and 2 years later and dealing with the 6th collection agency trying to collect a years worth of payments, so much for no penalty and get this i heard they fired the girl that told me all this"
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Larry Burden

March 18, 2026

5  out of  5
rating by Larry Burden
"The defensive driving course was easy, informative and helped us save money on our premium."
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Melanise Thompson

March 18, 2026

5  out of  5
rating by Melanise Thompson
"I love the patience and kindness . I’m very pleased to say it"
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Selena Harris

March 10, 2026

5  out of  5
rating by Selena Harris
"I had a wonderful experience working with Lori Johnson and her team at State Farm. Ashlyn and Jessica were INCREDIBLY helpful while assisting me with obtaining insurance coverage for my nonprofit organization, Extending Hands Inc.

Their prompt responses, professionalism, and excellent customer service made the entire process smooth and stress-free. They took the time to answer my questions and ensured everything was handled efficiently.

I truly appreciate their support and highly recommend Lori Johnson’s office to anyone looking for a knowledgeable and responsive insurance team.

Thank you so much ladies. I pray that God continues to pour into you both as you poured into me.."
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Steven Hornyak

March 3, 2026

5  out of  5
rating by Steven Hornyak
"Lori and her team, especially Ashlyn, always take such good care of me! I appreciate their flexibility and how they always provide top-notch customer service! Highly recommend!"
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Steven

March 2, 2026

5  out of  5
rating by Steven
"Excellent service by Mr.Jay Noble. He answers all questions with transparency. Highly recommend this place for insurance.DP"
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Krystal Walters

February 27, 2026

5  out of  5
rating by Krystal Walters
"The whole team is friendly and welcoming. They are very knowledgeable and will help you in any way they can! I highly recommend choosing them for your insurance."
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Jerelene Davis

February 18, 2026

5  out of  5
rating by Jerelene Davis
"Jordan is the best
He explained everything in details
He was very patience with me
He was very professional and knowledgeable"
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Ryan Bresse

February 18, 2026

5  out of  5
rating by Ryan Bresse
"Jordan was top notch on finding me the best savings without losing any coverage. 10/10 service."
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Ashtyn Williams

February 18, 2026

5  out of  5
rating by Ashtyn Williams
"Jessica & Ashlyn were very helpful when i needed help with my claim. They helped me get into contact with the people i needed when i was struggling to figure out what to do. I can’t recommend this office enough! Thank you guys :)"
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Emily

February 18, 2026

5  out of  5
rating by Emily
"Jess was amazing to work with! She was super friendly, made the whole process easy to understand, and helped me save money on my policy. I really appreciate how smooth everything was. Highly recommend!"
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Leah Smothers

February 4, 2026

5  out of  5
rating by Leah Smothers
"Everyone at Lori Johnsons location is amazing but Jay is definitely my person thank you guys so much for all you do truly grateful"
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Courtney Willis

January 26, 2026

5  out of  5
rating by Courtney Willis
"Lori Johnson has the best team! They can get the job done! But J is the bomb!! Every time I need something J always gets it done for me I swear he’s the best agent ever!!!!"
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Katie Smith

January 21, 2026

5  out of  5
rating by Katie Smith
"I’ve been with State Farm since I started driving and Lori and the team have always been there for me. Office visits are always a breeze. Working with Jay and the team really make this part of life a little easier."
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Irvin Mack

January 20, 2026

5  out of  5
rating by Irvin Mack
"Jay helped me with a claim and was very helpful as always"
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Brooke Blake

January 8, 2026

5  out of  5
rating by Brooke Blake
"Awesome office, great customer service & very helpful!"
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James Luna

January 7, 2026

5  out of  5
rating by James Luna
"Lori Johnson has a great team that is very attentive and helpful. Jessica was super helpful and made finding the right policy for me a breeze. Highly recommend!"
Profile photo of Greg L.

Greg L.

January 7, 2026

5  out of  5
rating by Greg L.
"The Lori Johnson team is great and makes getting quotes an easy process. Highly recommend!"